PhoxOS. The only software that delivers.
Designed end-to-end with our delivery operation. Refined by the health systems running on it.
THE STATUS QUO
Other platforms report exceptions.
PhoxOS shares the exceptional.
For Every Stakeholder
Equip your team. Pass your audits. Shine at your meetings.
PhoxOS is built to support the health system leaders — from pharmacy to supply chain — who carry the responsibility for every delivery. We built it to support:
YOUR TEAM
One clear answer for every delivery, every status change, every potential uncertainty. From pharmacy ops managers to technicians — no phone calls to carriers, no apologies to patients.
YOUR LEADERS
Exec-ready dashboards, exportable performance metrics, and trended costs t at make budget cycles painless. Own your next leadership meeting.
YOUR AUDITORS
Distribution accuracy, chain-of-custody, and exception reporting on every shipment — ready for accreditation reviewers, the FDA, or a payer audit.
For Every Stakeholder
Equip your team. Pass your audits. Shine at your meetings.
PhoxOS is built to support the health system leaders — from pharmacy to supply chain — who carry the responsibility for every delivery. We built it to support:
YOUR TEAM
One clear answer for every delivery, every status change, every potential uncertainty. From pharmacy ops managers to technicians — no phone calls to carriers, no apologies to patients.
YOUR AUDITORS
Distribution accuracy, chain-of-custody, and exception reporting on every shipment — ready for accreditation reviewers, the FDA, or a payer audit.
YOUR LEADERS
Exec-ready dashboards, exportable performance metrics, and trended costs t at make budget cycles painless. Own your next leadership meeting.
For Every Stakeholder
Equip your team. Pass your audits. Shine at your meetings.
PhoxOS is built to support the health system leaders — from pharmacy to supply chain — who carry the responsibility for every delivery. We built it to support:
YOUR TEAM
One clear answer for every delivery, every status change, every potential uncertainty. From pharmacy ops managers to technicians — no phone calls to carriers, no apologies to patients.
YOUR AUDITORS
Distribution accuracy, chain-of-custody, and exception reporting on every shipment — ready for accreditation reviewers, the FDA, or a payer audit.
Exec-ready dashboards, exportable performance metrics, and trended costs that make budget cycles painless. Own your next leadership meeting.
YOUR LEADERS
How PhoxOS Works
One platform. The full, documented lifecycle.
Here's how one platform — built from the ground up for health systems — powers your logistics.
Ready for pickup
Integration-free order entry at any scale.
Scan an Epic WAM QR code. Patient demographics, MRN, address, phone, email, and Rx numbers populate in seconds.
Auto-sync thousands of shipments via secured SFTP — Advocate Aurora Health syncs thousands of deliveries daily.
Choose any service tier — STAT, same-day, next-day, or scheduled — to match the urgency and patient need.
Multi-source address validation with "move the pin" precision for apartment complexes and large properties.
Choose ambient or cold-chain labels per package to set the right patient expectation.
Ready for pickup
Integration-free order entry at any scale.
Scan an Epic WAM QR code. Patient demographics, MRN, address, phone, email, and Rx numbers populate in seconds.
Auto-sync thousands of shipments via secured SFTP — Advocate Aurora Health syncs thousands of deliveries daily.
Choose any service tier — STAT, same-day, next-day, or scheduled — to match the urgency and patient need.
Multi-source address validation with "move the pin" precision for apartment complexes and large properties.
Choose ambient or cold-chain labels per package to set the right patient expectation.
Out for delivery
The visibility you and your patients deserve.
See every stop, every status change, every driver's location — in real time.
Patients see every stop on the driver's route — and plan their day, not their wait.
White-labeled tracking pages and email/SMS notifications branded with your health system's language, colors, and logo.
Geofence alerts trigger when a driver is at the alleged delivery location — surfacing mismatches before they become missed deliveries.
Out for delivery
The visibility you and your patients deserve.
See every stop, every status change, every driver's location — in real time.
See every stop, every status change, every driver's location — in real time.
Patients see every stop on the driver's route — and plan their day, not their wait.
White-labeled tracking pages and email/SMS notifications branded with your health system's language, colors, and logo.
Geofence alerts trigger when a driver is at the alleged delivery location — surfacing mismatches before they become missed deliveries.
Delivered
POD meets peace of mind.
Three available confirmation types: photo (default), signature capture with named recipient or photo ID, or live scanning of consent forms.
DEA-compliant confirmation for controlled substances — full chain of custody, pharmacy to signature.
Every outcome — from completed delivery through every failure mode — categorized in real time for URAC-grade reporting.
Delivered
POD meets peace of mind.
Inner Bullet 1
Inner Bullet 2
Three available confirmation types: photo (default), signature capture with named recipient or photo ID, or live scanning of consent forms.
DEA-compliant confirmation for controlled substances — full chain of custody, pharmacy to signature.
Every outcome — from completed delivery through every failure mode — categorized in real time for URAC-grade reporting.
Summarized
The full story — every delivery, a discharge summary.
One-click PDF download — every chain-of-custody event, every Rx number, every confirmation, every patient response, every geo-stamp.
100% pass rates of their payer audits, FDA REMS reviews, and accreditation reporting — every Delivery Summary is audit-ready.
10+ years of secured data retention — meeting and exceeding Medicare record-keeping requirements.
Summarized
The full story — every delivery, a discharge summary.
Inner Bullet 1
Inner Bullet 2
One-click PDF download — every chain-of-custody event, every Rx number, every confirmation, every patient response, every geo-stamp.
100% pass rates of their payer audits, FDA REMS reviews, and accreditation reporting — every Delivery Summary is audit-ready.
10+ years of secured data retention — meeting and exceeding Medicare record-keeping requirements.
How PhoxOS Works
One platform. The full, documented lifecycle.
Here's how one platform — built from the ground up for health systems — powers your logistics.
Ready for pickup
Integration-free order entry at any scale.
Scan an Epic WAM QR code. Patient demographics, MRN, address, phone, email, and Rx numbers populate in seconds.
Auto-sync thousands of shipments via secured SFTP — Advocate Aurora Health syncs thousands of deliveries daily.
Choose any service tier — STAT, same-day, next-day, or scheduled — to match the urgency and patient need.
Multi-source address validation with "move the pin" precision for apartment complexes and large properties.
Choose ambient or cold-chain labels per package to set the right patient expectation.
Out for delivery
The visibility you and your patients deserve.
See every stop, every status change, every driver's location — in real time.
See every stop, every status change, every driver's location — in real time.
Patients see every stop on the driver's route — and plan their day, not their wait.
White-labeled tracking pages and email/SMS notifications branded with your health system's language, colors, and logo.
Geofence alerts trigger when a driver is at the alleged delivery location — surfacing mismatches before they become missed deliveries.
Delivered
POD meets peace of mind.
Three available confirmation types: photo (default), signature capture with named recipient or photo ID, or live scanning of consent forms.
DEA-compliant confirmation for controlled substances — full chain of custody, pharmacy to signature.
Every outcome — from completed delivery through every failure mode — categorized in real time for URAC-grade reporting.
Summarized
The full story — every delivery, a discharge summary.
One-click PDF download — every chain-of-custody event, every Rx number, every confirmation, every patient response, every geo-stamp.
100% pass rates of their payer audits, FDA REMS reviews, and accreditation reporting — every Delivery Summary is audit-ready.
10+ years of secured data retention — meeting and exceeding Medicare record-keeping requirements.
For Your Leaders
Two dashboards. Every operations question, answered.
PRODUCTIVITY
BILLING
See when your team creates shipments in PhoxOS — peak hours, slowest hours, daily averages by technician. Spot bottlenecks before they cost you a shift
PRODUCTIVITY
BILLING
See when your team creates shipments in PhoxOS — peak hours, slowest hours, daily averages by technician. Spot bottlenecks before they cost you a shift
PRODUCTIVITY
BILLING
See when your team creates shipments in PhoxOS — peak hours, slowest hours, daily averages by technician. Spot bottlenecks before they cost you a shift
WHY THIS WORKS
PhoxOS works because we built the software, we run the delivery, and the health system teams who use it shape every version.
Other platforms aggregate vendors.
We're the only vendor.