Every patient's delivery.
Every degree measured.
ArcticPhox is real-time temperature tracking and proactive alerts for every cold-chain delivery — catching excursions before they reach a patient and generating validation reports on every delivery.
How it Works
Cold-chain deliveries carry zero temperature visibility.
The closest thing used at scale is a color-changing indicator sealed inside the package — it turns red on a temperature excursion, and stays red. There's no data, no story, just a yes or no flag.
The frustrated patient calls.
Why ArcticPhox
Accountable beyond the counter.
ArcticPhox wasn’t built only for patient safety. It was built to hold Phox Health accountable for cold-chain packages once they leave your counter — every recorded temperature, every excursion answered.
01
Pickup
The package leaves the counter.
02
Continuous watch
Every degree is recorded in transit.
03
Answerable delivery
Every excursion gets a response.
The response
Every excursion triggers a call.
ArcticPhox measures temperature continuously, from pickup to delivery. Not randomly. Not as needed.
If a delivery drifts outside 2–8°C, here’s what happens, starting within seconds:
01
We pause.
The TRAX driver doesn’t proceed until instructed.
02
We alert.
Pharmacists review the full temperature curve in PhoxOS — plus the manufacturer’s stability data — to inform all decisions.
03
We call.
A Patient Advocate reaches out to the pharmacist directly, to confirm what happens next.
04
We cover.
With PhoxTail coverage, if a medication is truly spoiled, Phox Health reimburses your full cost.
Why ArcticPhox
Spreadsheets make you shiver?
Validation today means shipping a data logger to yourself, downloading the raw rows of data, and calculating the thermodynamics by hand. Even only twice a year, it's painful.
ArcticPhox makes all of it one click — from one delivery to thousands and across any time range.
The patient
Full degree of certainty.
The patient's final delivery notification shows the average temperature experienced on the way — so reassurance arrives with the medication, not after a lengthy pharmacist phone call.
Patients stay with the pharmacy that makes them feel safe — now they can see it too.
Also for labs