Phox Health owns both halves of healthcare logistics: PhoxOS, the platform your health system runs on, and TRAX, the operation that runs on it.
Our software. Our logistics. Our accountability.
What's At Stake
How we deliver better
The visibility you and your patients deserve.
We own both halves, so we can show you what a tracking number and a bulleted status update have always left out — the driver, the chain of custody, and the five stars that a patient awards.
Your Team
Hospital-grade telemetry for logistics.
PhoxOS shows every driver on the road, the completion rate as it climbs, and patient feedback the moment it lands.
Your care extension
Our Patient Advocates answer. Not Dispatch.
Dispatch is meant to talk to drivers. Our Patient Advocates help patients — and they stay on the line until their needs are met. Last year, we answered over 22,600 delivery-related phone calls for our partners.
The platform
Our platform. Our network.
Built to deliver better.
PhoxOS and TRAX are the foundation. Everything else runs on them — each one named for the problem it solves.
The evidence
The proof we didn’t write ourselves.
StarPhox captures patient feedback and recovery notes on delivery and generates the one-click URAC/ACHC quarterly reports.
Optum's CPS/TrellisRx integrated Phox Health into Arbor - their specialty pharmacy management system as the preferred partner for all specialty logistics.
PhoxBoxes are validated under ISTA 7D’s protocol. From Atlanta’s summers to Philadelphia’s winters: 48 hours of proven temperature control between 2–8 °C.
Phox Health’s sort centers meet the same rigor as the platform. Temperature-controlled, biometric-access, 24/7-surveilled. Under pharmacy-board oversight in multiple states.
PhoxOS is the first and only direct delivery solution on the Epic's secured app store, Showroom.
