We Measure. We Improve. You Shine.

StarPhox captures and responds to patient feedback within minutes.

So, when * happens, we recover your patient's trust and loyalty.

StarPhox captures and responds to patient feedback within minutes.So, when * happens, we recover your patient's trust and loyalty.

How Exceptions become

Exceptional

Anyone can ask for feedback. We act on feedback.

No more random email
surveys or robocalls

No more random email
surveys or robocalls

Capture feedback
with Branded Surveys

Capture feedback
with Branded Surveys

We recover and document
patient concerns in minutes

Supports URAC PSC-2
Requirements

Stories of Trust and Care

"Absolutely invaluable service. Everyone involved was kind, professional and nice. Delivery driver was fantastic! This really makes KP special. Thank you!"
"Phox Health did a wonderful job. They buzzed me when they arrived and brought it to my door. I also had some advance notice through messaging and or email. I hope you stay with Phoxhealth. Some of these drugs are very very expensive and should not be just thrown on the floor in the lobby. Phox made sure this did not happen. I give Phox an A+."
Thank you for having the free delivery service. I really appreciate not having to come to the hospital and find parking. Just fantastic!
I love your service and you have made a major difference in my life when I've used you. Thank you so much, not having to deal we going to the pharmacy when I'm sick makes it easier for me to get meds that I might otherwise not have made an effort to even when I needed them.
Amazing! They were able to get my script transferred from CVS AND deliver it!!! Courier: Atlas Transport (San Diego)
So much better than getting cold pack delivered with so much wasteful packaging that must be recycled & trashed. Thanks for this greener method.

"Did great. I ordered at 3pm and got my medication same day before 5pm. Did not think it was possible but you accomplished your guarantee!"
Always great! Love the tracker!
Absolutely invaluable service. Everyone involved was kind, professional and nice. Delivery driver was fantastic! This really makes KP special. Thank you!
Liked the more minimal packaging used to deliver meds, not a bulky styrofoam box as before. Thank you!
I got texts telling me exactly where my package was every step of the way, including as soon as it was delivered. Being that it was a refrigerated item, and it's 80+ degrees out, that was very helpful! I was able to bring it in and get the prescribed shots into the refrigerator asap! Thank you so much for your service 😊