We Measure. We Improve. You Shine.

We Measure. We Improve. You Shine.

We Measure. We Improve.
You Shine.

We Measure.
We Improve. You Shine.

StarPhox captures and responds to patient feedback within minutes.

So, when * happens, we recover your patient's trust and loyalty.

StarPhox captures and responds to patient feedback within minutes.So, when * happens, we recover your patient's trust and loyalty.

PhoxOS

StarPhox

98%

1-STAR RECOVERY RATE

1.2 mins

AVG. RESPONSE TIME

4.9

AVG. DELIVERY EXPERIENCE

4.0

4.9

5

5

5

5

5

5

5

4.5

5

4.7

5

4.9

5

PhoxOS

StarPhox

98%

1-STAR RECOVERY RATE

1.2 mins

AVG. RESPONSE TIME

4.9

AVG. DELIVERY EXPERIENCE

4.0

4.9

5

5

5

5

5

5

5

4.5

5

4.7

5

4.9

5

PhoxOS

StarPhox

98%

1-STAR RECOVERY RATE

1.2 mins

AVG. RESPONSE TIME

4.9

AVG. DELIVERY EXPERIENCE

4.0

4.9

5

5

5

5

5

5

5

4.5

5

4.7

5

4.9

5

PhoxOS

StarPhox

98%

1-STAR RECOVERY RATE

1.2 mins

AVG. RESPONSE TIME

4.9

AVG. DELIVERY EXPERIENCE

4.0

4.9

5

5

5

5

5

5

5

4.5

5

4.7

5

4.9

5

PhoxOS

StarPhox

98%

1-STAR RECOVERY RATE

1.2 mins

AVG. RESPONSE TIME

4.9

AVG. DELIVERY EXPERIENCE

PhoxOS

StarPhox

98%

1-STAR RECOVERY RATE

1.2 mins

AVG. RESPONSE TIME

4.9

AVG. DELIVERY EXPERIENCE

StarPhox

StarPhox

StarPhox

StarPhox

How Exceptions become

How Exceptions become

Exceptional

Exceptional

Anyone can ask for feedback. We act on feedback.

Anyone can ask for feedback.
We act on feedback.

Eliminate Survey Fatigue

Eliminate Survey Fatigue

Eliminate Survey
Fatigue

Eliminate Survey
Fatigue

No more random email
surveys or robocalls

No more random email
surveys or robocalls

No more random email
surveys or robocalls

Works alongside
any EMR or pharmacy
management system

No more random email
surveys or robocalls

Branded Surveys,
Better Insights

Branded Surveys,
Better Insights

QR READY FOR
PICK-UP

Branded Surveys,
Better Insights

Capture feedback
with Branded Surveys

Capture feedback
with Branded Surveys

Capture feedback with
Branded Surveys

Capture feedback
with Branded
Surveys

Capture feedback
with Branded Surveys

Immediate Action,
Immediate Trust

Immediate Action,
Immediate Trust

Immediate Action,
Immediate Trust

We recover and document
patient concerns in minutes

We recover and document
patient concerns in minutes

We recover and document
patient concerns in minutes

We recover and
document patient
concerns in minutes 

We recover and
document patient
concerns in minutes 

Compliance-Ready
Feedback Management

Compliance-Ready
Feedback Management

Compliance-Ready
Feedback
Management

Supports URAC PSC-2
Requirements

Supports URAC PSC-2
Requirements

Supports URAC PSC-2
Requirements

Supports URAC PSC-2
Requirements

Supports URAC PSC-2
Requirements

From Our Patients

Stories of Trust and Care

  • Kaiser Permanente

    "Absolutely invaluable service. Everyone involved was kind, professional and nice. Delivery driver was fantastic! This really makes KP special. Thank you!"

  • "Phox Health did a wonderful job. They buzzed me when they arrived and brought it to my door. I also had some advance notice through messaging and or email. I hope you stay with Phoxhealth. Some of these drugs are very very expensive and should not be just thrown on the floor in the lobby. Phox made sure this did not happen. I give Phox an A+."

  • Thank you for having the free delivery service. I really appreciate not having to come to the hospital and find parking. Just fantastic!

  • Kaiser Permanente

    I love your service and you have made a major difference in my life when I've used you. Thank you so much, not having to deal we going to the pharmacy when I'm sick makes it easier for me to get meds that I might otherwise not have made an effort to even when I needed them.

  • US san Diego health

    Amazing! They were able to get my script transferred from CVS AND deliver it!!!

  • So much better than getting cold pack delivered with so much wasteful packaging that must be recycled & trashed. Thanks for this greener method.

  • This was the best service ever please don’t stop. I absolutely hated getting my meds by FEDEX they’d always be late and never let know it was delivered

  • Kaiser Permanente

    "Did great. I ordered at 3pm and got my medication same day before 5pm. Did not think it was possible but you accomplished your guarantee!"

  • Always great! Love the tracker!

  • Kaiser Permanente

    Absolutely invaluable service. Everyone involved was kind, professional and nice. Delivery driver was fantastic! This really makes KP special. Thank you!

  • Providence Swedish

    Liked the more minimal packaging used to deliver meds, not a bulky styrofoam box as before. Thank you!

  • I got texts telling me exactly where my package was every step of the way, including as soon as it was delivered. Being that it was a refrigerated item, and it's 80+ degrees out, that was very helpful! I was able to bring it in and get the prescribed shots into the refrigerator asap! Thank you so much for your service 😊

  • Amazing! I love the personal delivery so much better than the UPS delivery.

Let's Deliver Better

Let's Deliver Better

Let's Deliver Better