Phox Health is proud to partner with Grady Health System, a pillar of Atlanta’s healthcare network, to transform logistics and elevate the patient experience. Serving over 719,000 patients annually and recognized as Atlanta’s top “Most Wired” hospital, Grady Health has entrusted Phox Health to drive innovation across its central Georgian health network.

This partnership represents a pivotal advancement in Phox Health’s mission to deliver high-quality, reliable healthcare solutions that truly improve patient outcomes. By seamlessly integrating Phox Health’s cutting-edge technology with Grady Health’s extensive infrastructure, we have successfully addressed Grady’s urgent need for dependable, tech-driven logistics. In less than a month, we scaled their central fill pharmacy’s home delivery to hundreds per day, reduced turnaround times for STAT pathology and lab specimens, and integrated nearby blood banks, ensuring more efficient service delivery with end-to-end documentation.

Highlights of the Partnership:

• Pharmacy Central Fill: Launched same-day deliveries (and returns) to patient homes with 30x volume increase impressively earning 4.9 stars and a 91 NPS in less than 60 days.

• Reduced Lab Specimen Order and Turnaround Times: Hold the phone! Our web portal reduced the need for timely phone requests from unknown departments. In a matter of a few clicks, we receive and pick-up critical lab specimens for one hour turnarounds.

• Off the Supply Chain: Improved documentation across the multiple departments for true accountability

• Real-Time Tracking Technology: All departments have full visibility of drivers and their names for better transparency.

Amit Gir, MD, CEO of Phox Health, shared:

“We are thrilled to partner with Grady Health, a cornerstone of care in Atlanta’s thriving community, to redefine healthcare logistics and patient care across their entire supply chain. At Phox Health, our mission has always been to combine our technology with both health system and patient-centric design.

With our tech-enabled logistics, Grady Health can now deliver everything from critical one-hour blood samples to next-day specialty drugs with unprecedented speed, precision, and documentation. Together with Grady Health, we’re transforming what it means to deliver timely care and accessible treatments for a major health system.”

This collaboration signifies a pivotal moment for both organizations, and we’re thankful for the “Southern Hospitality” Grady Health has shown Phox Health.

For more information, contact us at sales@phoxhealth.com